Build a World-Class Safety Operation: An Executive Discussion

Nov. 30, 2009
The 20-Step Safety Process of Internationally-Acclaimed Milliken
An online training course produced by EHS Today, in partnership with Milliken Performance Solutions

Date: Thursday, January 7, 2010
Duration: 4 hours total (3 hrs training, 1 hr lunch break). See schedule below
$199 flat rate -- good for a single attendee or your entire group. $99 early bird special if you register before 12/23. See details below

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Milliken & Company is a 144 year old textile and chemical company based in South Carolina that has been internationally recognized for its achievements in safety and operational excellence. With safety as its #1 core value, Milliken has 44 OSHA certified Voluntary Protection Program (VPP) STAR sites, the third largest number in the nation.

Plus 1 Safety Process is a proven, 20-step process that engages the entire workforce. Driven by the desire to eliminate ALL safety incidents, this proprietary process has been developed over the past decade through benchmarking best practices around the world and actively engaging and empowering the entire workforce. While Milliken & Company has been recognized as a benchmark in safety, the goal still remains ZERO. The chart on the left shows Milliken's global Total Injury and Incident Rate (TIIR) compared with industry averages.

The Milliken Plus 1 Safety Process is a comprehensive system that leads to dramatic breakthroughs in employee safety, motivation and morale, and overall cost reduction. It is all about cultural and systems changes, and not just about the application of tools. This process applies to all types of businesses, from manufacturing to public and private industry. It is about changing the way employees go about doing their job, not bolting on safety initiatives that are not sustainable over the long term.

The Milliken Plus 1 Safety Process is an employee-centric approach to improving safety that is designed to build an organic, internal capability that is permanently infused into the organization. Milliken has been recognized repeatedly by organizations such as EHS Today magazine (formerly Occupational Hazards) as one of the safest companies in the U.S., regardless of industry. Milliken is the only American company that has won the top manufacturing award in both the United States and Japan -- the Malcolm Baldrige National Quality Award in the U.S. and the TPM Excellence Award sponsored by the Japan Institute of Plant Maintenance. In addition, Milliken has been named five times as one of the Best Companies to Work For in FORTUNE magazine's annual top 100 listing. The company has also been named one of the World's Most Ethical Companies by Ethisphere magazine.

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What you'll learn

Through numerous real-world Milliken examples, you will be able to understand the fundamental beliefs and strategies behind a successful world-class safety operation. Using the Milliken Plus 1 Safety Process as a benchmark, you'll learn how to:

  • Create a bottom-up approach that facilitates associate empowerment, ownership, and engagement
  • Understand how leadership and team development play an integral role in your safety journey and your culture
  • Obtain leadership commitment and desire, and how safety should be the core value of your organization
  • Create, train, and educate sub-committees based on your particular environment and needs
  • Avoid reaching a safety plateau and how to keep driving continuous improvement

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Who should attend
  • CEOs, COOs, VPs
  • Site Management
  • Corporate Safety Directors
  • Manufacturing companies looking to improve their safety performance
  • Non-manufacturing organizations struggling with safety issues
Bonus: Invitation to benchmark at Milliken plant

In addition to the in-depth review of Milliken's Plus 1 Safety Process provided during this online training session, select attendees will be invited to participate in a complementary follow-up plant tour and meeting with Milliken executives to benchmark Milliken's safety practices in person. Additional details about in-person site visits to Milliken's Spartanburg, South Carolina facilities will be discussed during the online training.

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Duration and timing

This online course will provide 3 hours of instruction. The first part of the instruction will last 1.5 hours, followed by a 1 hour break, followed by another 1.5 hour block of training. The course will begin at 11am EST/10am CST/9am MST/8am PST.

Time schedule:

Session times

Part one (1.5 hrs) Break (1 hr) Part two (1.5 hrs)
Eastern Standard Time 11:00am-12:30pm 12:30pm-1:30pm 1:30pm-3:00pm
Central Standard Time 10:00am-11:30am 11:30am-12:30pm 12:30pm-2:00pm
Mountain Standard Time 9:00am-10:30am 10:30am-11:30am 11:30am-1:00pm
Pacific Standard Time 8:00am-9:30am 9:30am-10:30am 10:30am-12:00pm

Viewers in other time zones: Click here to convert to your time zone

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Cost and benefits

Included with all registrations:

  • Live training course
  • Downloadable slides for note-taking
  • 1 year access to an on-demand version of the course


  • $199 flat rate for a single attendee or your entire group $99 early bird special if you register before 12/23.
    • As a benefit of your registration, you may invite as many people in your facility as you'd like to view this online training for no additional charge.
    • All participants must be viewing the training session on a single screen at a single location.
    • If you want to train people in multiple locations, or if each person requires their own screen to view, they must register separately.


A CD-ROM of the training session can be added to any registration for an additional $99

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David Rowland

Director Emeritus - Milliken Performance System
Milliken & Company

Craig Long
Vice President, Milliken Performance Solutions
Milliken & Company

Phil McIntyre
Director of Business Development - Milliken Performance Solutions
Milliken & Company

Wayne Punch
Director - Milliken Safety System
Milliken & Company

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Instructions for attending

This training session will be conducted using a slides-and-audio format. You will also have the ability to ask the instructor questions, and you can participate in polls the instructor pushes to the audience during the session.

After you complete your registration, you will receive a confirmation email with details for joining the training course, as well as your unique password. On the day of the training, use the instructions in this email to log in. (You'll also receive reminder emails a few days before the training starts, with instructions and your password.)

A few days after the live training session is over, you'll receive an email informing you that the on-demand version is available.

View system requirements and do a configuration test

Questions? Contact [email protected]. You will receive a prompt response to your question.

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