In a stirring, energetic, and practical manner, Antoinette Tuff delivered the keynote speech to kick off the 2020 Safety Leadership Conference.
From her experience convincing a school shooter to put down his gun, and thus save more than 1,000 lives at the Ronald E. McNair Discovery Learning Academy in Atlanta in 2013, she offers advice to companies on the lessons she learned that day.
It was her perception of the problem and how to fix it that led to success. And companies can do the same thing by evaluating their culture. "Your workplace must have diversity, inclusion and psychological safety," Tuff explains.
To achieve this she offers three TUFF Tactics:
1) Show cautious compassion
2) Have clever confidence
3) Claim control
No matter what the issue, employees must feel that they are in a psychologically safe environment, says Tuff. "You can't solve a problem at the same level that it was created." She advises doing regular "check-ups from the neck up," to make sure employees are mentally healthy.
To see her full presentation, you can register here to attend the 2020 SLC, which will give you access to all keynotes, workshops, and 20 sessions in five separate tracks: compliance, risk management, safety technology, construction and fleet safety for up to 90 days.