Have a plan and work the plan.
Let the worker know you will take care of him/her.
Worker perception influences injury severity and cost. Workers who believe the company is looking out for him/her are happier, more productive and will remain calmer during an incident.
Do an initial diagnosis.
Separating the symptoms versus the pain the working is experiencing is important, Wells said. Ignoring the pain can have lasting effects.
Administer first aid.
Answer: The revised standards are pretty simple. First, there are two classes:
- Class A kits are designed to handle the most common types of workplace injuries (think papercuts in the office)
- Class B kits are designed to handle injuries in high-risk and more complex environments (think exposure to chemicals, high/low temperatures and moving parts)
Then, there are four types of kits, which help designate the portability and durability of the kit: Type I –Indoor (mountable), Type II – Indoor (portable), Type III – Mixed Use (mountable, portable, water-resistant) and Type IV – Outdoor (portable, water-resistant, highly durable).
Calm the worker.
Calming the worker is important to reduce the stress he/she is going through.
Control hazards that caused the injury if needed.
Get help quickly if needed.
Have a manager accompany the worker to the clinic.
Follow up after the incident.
Complete case management.
Case management is important because one-third of patients do not follow the treatment plan, Wells says.
Slips, Trips and Falls
According to the U.S. Bureau of Labor Statistics' latest Census of Fatal Occupational Injuries, slips, trips and falls took the lives of 699 U.S. workers in 2013.