Workers' Comp Company Takes Streamlining Efforts Online

Feb. 8, 2002
One workers' compensation insurance provider wants to eliminate some of the hoops employers jump through when submitting a claim or trying to access monthly loss reports.

One workers'' compensation insurance provider wants to eliminate some of the hoops employers jump through when submitting insurance information about a claim or trying to access monthly loss reports.

United Heartland, a writer of worker''s compensation policies in Wisconsin, Illinois and Iowa, recently launched Inside UH, a new feature on its Web site. The company hopes Inside UH will streamline the information associated with worker''s compensation insurance policies.

Agents and clients looking for monthly loss reports, accident claim forms or information on back belts and other workplace safety issues can log onto United Heartland''s Web site at www.heartland.cobaltcorporation.com and click on Inside UH. Inside UH requires a user identification and password. It is accessible only to agents, clients, and employees.

Traditionally, reports were mailed to agents and clients each month. Now, anyone with access can log on, view the information and have the option to print the reports or even download the data. United Heartland President Emil Pfenninger believes the new system will reduce the time it takes to process accident claims, lower administrative costs on producing and save mailing monthly reports. Clients can also obtain updated provider information and a PPO directory online.

"It is our philosophy that up-to-the-minute and easily accessible information about workplace safety issues and accident history will help reduce claims. This will reduce the loss ratios of our clients and help reduce their costs over the long term," said Pfenninger. ``This new feature on our Web site will enhance the close working relationship between United Heartland and employers to improve and manage workplace safety."

Pfenninger said United Heartland receives 200 medical bills each day for worker''s compensation cases. Future plans for the program include expanding the system to allow providers to submit bills electronically, thereby removing the current need to submit forms through the mail.

By Sandy Smith ([email protected])

About the Author

EHS Today Staff

EHS Today's editorial staff includes:

Dave Blanchard, Editor-in-Chief: During his career Dave has led the editorial management of many of Endeavor Business Media's best-known brands, including IndustryWeekEHS Today, Material Handling & LogisticsLogistics Today, Supply Chain Technology News, and Business Finance. In addition, he serves as senior content director of the annual Safety Leadership Conference. With over 30 years of B2B media experience, Dave literally wrote the book on supply chain management, Supply Chain Management Best Practices (John Wiley & Sons, 2021), which has been translated into several languages and is currently in its third edition. He is a frequent speaker and moderator at major trade shows and conferences, and has won numerous awards for writing and editing. He is a voting member of the jury of the Logistics Hall of Fame, and is a graduate of Northern Illinois University.

Adrienne Selko, Senior Editor: In addition to her roles with EHS Today and the Safety Leadership Conference, Adrienne is also a senior editor at IndustryWeek and has written about many topics, with her current focus on workforce development strategies. She is also a senior editor at Material Handling & Logistics. Previously she was in corporate communications at a medical manufacturing company as well as a large regional bank. She is the author of Do I Have to Wear Garlic Around My Neck?, which made the Cleveland Plain Dealer's best sellers list.

Nicole Stempak, Managing Editor:  Nicole Stempak is managing editor of EHS Today and conference content manager of the Safety Leadership Conference.

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