Fire Department Improves Reporting and Enhances Operational Efficiencies

The South San Francisco, California Fire Department has deployed a new fire records management system with a full suite of fire service application modules for managing, reporting and analyzing agency data in the hopes the system will improve reporting.

South San Francisco initially deployed BIO-key's Standard edition of FireRMS, a records management system for fire and EMS, last October, replacing their outdated system that no longer met the needs of their organization. The initial deployment provided them with incident reporting as well as basic roster and personnel record keeping utilities, making it easier to complete incident reports, administer training, track competencies and issue certifications. In addition, FireRMS is fully compliant with the United States Fire Administration's NFIRS 5.0 regulations administered by the National Fire Incident Reporting System.

"We had an old system that just couldn't adapt and grow to meet our needs," says Deputy Fire Chief Richard Dennin. "Talking with our peers, we discovered that many other agencies in California are happy with FireRMS, and after a relatively painless transition from the old system, we are too."

With over 6 months of actual use in the field, the command staff identified new requirements and has added enhanced reporting, modules for managing occupancies and inspections, scheduling and tracking and daybook are some of the features included in the enterprise version.

Dennin says the new mobile version of FireRMS will help inspectors become more efficient, "saving time and ultimately improving the safety of firefighters and citizens alike."

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